Customer Reviews

Thanks for your review! The wrist strap is a small thing that saves a lot of bending - the stick stays with you when you let go to open a door or pay for something. If you ever want the stick to stand on its own as well, the 6-point anti-slip base is the one people usually pair it with. Thanks, Kellie

Hi Polly, thanks for the review - and yes, the drain holes are the part that makes the difference. A mat that holds water gets slippery on top, which rather defeats the purpose. One tip for keeping the suction strong: lift and rinse it every week or so, as soap film under the cups is what causes them to let go. Thanks, Kellie

Hi Lisa, thank you - walking better and faster is exactly what a good rollator should do, and it's lovely to hear the seat is earning its keep too. At 6.8kg it should lift into a car boot without much trouble, but if you're doing that often the folding is easier if you lift the seat strap first rather than pushing the frame sides together. Thanks so much for recommending us. Thanks, Kellie

Hi Mick, thanks for the review - good to hear the fit was straightforward. One tip to keep it clear for the long haul: warm soapy water and a soft cloth rather than glass cleaner, as the solvents in glass cleaner can craze the plastic over time. It'll make more difference than you expect once the winter headwinds arrive. Thanks, Kellie

Hi Allan, thanks for the review - years of manual work take their toll, and having somewhere to sit whenever you need it makes a real difference. One thing worth checking: the handles should sit at about wrist height when you stand upright with your arms relaxed. Set too high or too low and a rollator adds to back strain instead of taking it away. Thanks, Kellie

Hi Jane, thank you - attractive, light and well made is exactly what we hoped people would say about the bronze folding sticks. One small tip for a long life: when you fold it, let the internal elastic draw the sections together rather than forcing them, and the joints stay snug for years. Really pleased it's proving reliable. Thanks, Kellie

Thanks for your review! Sorting out both your mum and dad with one small thing is a good result - getting out of a car is one of those everyday moments that quietly gets harder. Worth knowing it also has a seat belt cutter and a window breaker built into the handle, so it earns its keep just sitting in the door. Thanks, Kellie

Thanks for your review! The Goldfern is the one we point people to when they want a solid folding chair without hospital-grade pricing. If you'll be putting it in a car boot regularly, the footrests swing out to the side and lift straight off, which saves a surprising amount of space. Thanks, Kellie

Hi Dennis, thanks for the review! A windshield makes more difference to winter riding than most people expect, especially into a headwind. One tip to keep it clear: warm soapy water and a soft cloth rather than glass cleaner, as the solvents in glass cleaner can craze the plastic over time. Thanks, Kellie

Hi Art, thanks for the review! Shipping it assembled is deliberate on our part - a bathroom is the last place anyone wants to be hunting for an allen key. The arms are the part people tend to appreciate, since they take the load on the way down and give you something to push up from. Thanks, Kellie

Thanks for your review! The handles are the reason we stock the Coopers - the wider, softer grip spreads the load across your palm instead of concentrating it in one spot, which matters enormously with arthritic hands. If the arm cuffs ever feel like they're rubbing, they can be rotated slightly to sit better against your forearm. Thanks, Kellie

Thanks for your review — so pleased the chair is working well for you!

A quick tip: giving the footrest and backrest a full cycle every few weeks keeps the motors running smoothly. Any questions at all, just ask.

Thanks, Kellie

Hi Maxine,

Thanks so much for such a thorough review! It's lovely to hear the tri walker suits you both indoors and out, and that folding it for travel has been easy.

If you ever want a bit more carrying capacity, the tri walker bag clips straight onto the frame.

Thanks, Kellie

Hi Brenda,

Thanks for your review! Being able to look after your own skin without needing to ask for help makes such a difference — I'm really glad it's doing the job.

Thanks, Kellie

Hi Brenda,
Thanks for your review! I'm so glad the cushion has worked for you! The purple colour isn't always suitable for everyone, so we do have covers in navy blue that fit cushions up to 45x45x7cm. The icare range is slowly being changed over to a charcoal colour that will suit more colour schemes. Thanks, Kellie

Thanks for your review! Lightweight and supportive is exactly what we were after with this one, and it's good to hear it's earning its keep for reading and TV as well as when you're unwell.

Thanks, Kellie

Hi Rick,

Thanks for your review! It's one of our most popular items for exactly that reason — no bending required.

Thanks, Kellie

Thanks for the kind words about the service — and sorry the delivery let the side down.

We do keep an eye on Aramex and follow up when things go astray, so if it happens again please tell us and we'll chase it from our end.

Thanks, Kellie

Thanks for your review! Manoeuvrability around the house is what this one does best — glad it's suiting you.

Thanks, Kellie

Thanks for your review! Good to hear the exit bar is helping — and yes, the seat belt cutter and window breaker are a handy bonus to have sitting in the car.

Thanks, Kellie

Hi Sheryl,

Thanks for your review — and please pass on our thanks to Russ for getting there in the end!

I'm really pleased the table is making things easier for your husband. That's exactly what it's for.

Thanks, Kellie