Check out our FAQ's below...
1. What types of accessories are available for mobility scooters?
We offer a range of accessories designed to enhance comfort, convenience, and safety. These include weatherproof covers, storage bags, holders for canes or walkers, mirrors for visibility, and even bags for carrying items securely.
2. Are mobility scooter accessories easy to install?
Yes, most accessories are designed for easy installation and can be attached securely without the need for complex tools. Each accessory includes instructions, and many are simple clip-on or screw-on attachments. If you need help, feel free to contact our support team.
3. Which accessories are best for improving safety on my mobility scooter?
Safety-focused accessories include mirrors for enhanced visibility, rearview mirrors, reflectors, and additional lighting options. These help increase your awareness of surroundings and visibility to others, especially if you use your scooter in busy or dimly lit areas.
4. How do I choose the right storage accessories for my mobility scooter?
Consider your storage needs and frequency of use. Storage bags, baskets, and rear carriers are excellent for carrying everyday items or shopping bags. Waterproof options are also available to keep items dry in wet weather.
5. Do you have weather protection accessories for mobility scooters?
Yes, we offer weatherproof covers and protective canopies designed to shield you and your scooter from rain, wind, and UV rays. These covers are particularly helpful if you plan to store your scooter outdoors or need protection while riding in various weather conditions.
6. Can I add a cane or walker holder to my mobility scooter?
Yes, we offer cane and walker holders that attach securely to the scooter. These holders provide a convenient place to store your mobility walker, making it easy to bring along and access when needed.
7. Do mobility scooter accessories fit all scooter models?
Most of our accessories are designed to fit a variety of mobility scooter models. However, we recommend checking the compatibility details for each product or reaching out to our team if you have any questions about specific accessories and their fit with your scooter.
8. How do I maintain and care for my mobility scooter accessories?
Regular cleaning and inspection can help prolong the life of your accessories. Use a damp cloth to wipe down covers, cushions, and bags, and check attachments periodically to ensure they remain secure. If your accessories are exposed to rain, dry them thoroughly before storage.
8. Do your products come with a warranty? Yes, all our products come with a minimum 12 month New Zealand-based warranty, covering manufacturing defects and providing peace of mind. Warranty details, including coverage and duration, can be found on each product page.
8. How does freight and delivery work? We offer fast, reliable freight delivery across New Zealand, ensuring your products arrive promptly and securely. Delivery times vary depending on your location, but we strive to deliver all orders as quickly as possible. You will receive tracking information once your order has been dispatched.
9. What is your returns policy? We want you to be completely satisfied with your purchase. We offer 30-Day Hassle-Free Returns on many products. If you need to return an item, please refer to our Returns & Refunds policy for detailed information on eligibility and the process.
10. Where is your shop located? Mobility Plus is an online-only store based in Putaruru, South Waikato, New Zealand. Since transitioning to an e-commerce model in 2022, we’re able to serve customers nationwide. With no physical storefront, we keep our prices lower and pass those savings on to you, delivering high-quality mobility equipment directly to your door—making it more affordable and convenient to get what you need.
Have more questions?
If you need further assistance or have additional questions, please feel free to contact us at info@mobilityplus.co.nz—we’re here to help!
