Manual & Self-Propelled Wheelchairs

1. What is a manual wheelchair (also known as a self-propelled wheelchair)?
A manual wheelchair, or self-propelled wheelchair, is a mobility aid designed for individuals to move themselves using hand rims attached to the wheels. These wheelchairs allow users to independently propel forward or backward and provide flexibility and control. Manual wheelchairs are ideal for those seeking independence and come in various lightweight and foldable designs for easy transport.

2. What types of manual wheelchairs do you offer?
We offer a diverse selection of manual wheelchairs to cater to various mobility needs, including:
- Economy Manual Wheelchair: An affordable option without compromising on quality, featuring a sturdy steel frame and comfortable seating.
- Lightweight Manual Wheelchair (10.6kg): A cost-effective, ultra-lightweight aluminium frame, making it easy to transport and handle.
- Freiheit® Freedom Lightweight Manual Wheelchair: A premium German-engineered wheelchair supporting up to 110kg, designed for enhanced mobility and comfort.
- XLITE Manual Wheelchair (11.4kg): A lightweight, compact aluminium frame, ideal for both indoor and outdoor use.

3. How do I choose the right manual wheelchair for my needs?
When selecting a manual wheelchair, consider factors such as weight capacity, frame material, seat width, and additional features like adjustable footrests or armrests. Our [free buying guide](https://mobilityplus.co.nz/pages/buying-guide-for-wheelchairs) provides detailed information to help you make an informed decision.

4. Are your manual wheelchairs adjustable?
Many of our manual wheelchairs feature adjustable components:
- Footrests: Swing-away and height-adjustable footrests for easier transfers and customized comfort.
- Armrests: Lift-up armrests to facilitate patient transfers.
Specific adjustment features are detailed on each product page.

5. What is the weight capacity of your manual wheelchairs?
Our manual wheelchairs have varying weight capacities:
- Economy Manual Wheelchair: Supports up to 100kg.
- Lightweight Manual Wheelchair (10.6kg): Supports up to 100kg.
- Freiheit® Freedom Lightweight Manual Wheelchair: Supports up to 110kg.
- XLITE Manual Wheelchair (11.4kg): Supports up to 110kg.
Please refer to the specific product page for detailed weight capacity information.

6. Do your manual wheelchairs come with a warranty?
Yes, all our manual wheelchairs come with a 12-month New Zealand-based warranty, covering manufacturing defects. Warranty details, including coverage and duration, are provided on each product page.

7. What is your returns policy for manual wheelchairs?
We offer a 30-Day Hassle-Free Returns policy on many products. If you need to return an item, please refer to our Returns & Refunds policy for detailed information on eligibility and the process.

8. How does shipping work, and what are the costs and timings?
We provide fast, reliable shipping across New Zealand. **Cost of Delivery:** We believe in complete transparency. Freight costs are clearly displayed on each product page, based on your location and order size. You’ll also see the total cost at checkout, ensuring there are no surprises. Delivery times vary depending on your location, and you will receive tracking information once your order has been dispatched.

9. Where is your shop located?
Mobility Plus is an online-only store based in Tauranga, New Zealand. Since transitioning to an e-commerce model in 2022, we’re able to serve customers nationwide. With no physical storefront, we keep our prices lower and pass those savings on to you, delivering high-quality mobility equipment directly to your door—making it more affordable and convenient to get what you need.

Have more questions?
If you need further assistance or have additional questions, please feel free to contact us at info@mobilityplus.co.nz—we’re here to help!