FAQs
Why choose non-folding over folding?
It's simpler and even lighter. Ideal if you use it regularly and don't need to pack it away.
Is the wrist strap necessary?
It's optional, but most people find it helpful for added control and peace of mind.
Will it suit my height?
Yes, it's fully adjustable within the listed range.
Who is Mobility Plus?
Mobility Plus is a family-owned, New Zealand-based business specialising in high-quality mobility equipment. Since 2005 we've helped thousands of Kiwis enjoy greater comfort with trusted local support.
Does Mobility Plus have a physical store?
No, we operate exclusively online to keep costs low and offer nationwide delivery. This means you get competitive pricing, fast shipping, and support directly to your door.
How long does shipping take within New Zealand?
We dispatch daily, with most orders arriving in 2–4 working days. Rural deliveries may take a little longer.
What is your returns policy?
We offer a 30-day returns policy. Items must be unused and in original packaging. See our Returns & Refunds page for details.
What is the shipping cost?
Shipping costs vary by location and are calculated at checkout.
Can I collect my order?
No, Mobility Plus is online-only. We deliver directly to your home anywhere in New Zealand.
Who supplies this bundle?
This product is supplied by a trusted New Zealand company offering reliable quality, local parts, and service.