From Kellie's Desk

Helping someone doesn't always end in a sale. Sometimes the most useful thing I can do is say "we don't have the right thing for you" and help point them somewhere that does.

"What's the lightest walker you've got?" is one of the questions I hear most. It's a great question, but the number on the scales is only part of the answer. Here's what I've learnt about finding the walker that actually feels easiest to live with.

In a world of chatbots and automated messages, we still answer the phone. Here's why those conversations have become one of the most valuable parts of running Mobility Plus, and how our customers help shape the way we do business every day.