Q: Is this only for post-surgery use?
No—it's suitable for anyone needing extra shoulder frame while resting or sleeping.
Q: Can I use this with other pillows?
Yes—many customers combine it with a body pillow for full-body positioning frame.
Q: Will it stay in place overnight?
The wedge-style design helps maintain position better than standard pillows, so you’re not constantly readjusting.
Q: Is the cover washable?
Yes, the cover can be removed and washed for easy care.
Q: Can I use it during the day?
Absolutely—great for resting on the couch, reading, or watching TV with added frame.
Q: How long does delivery take?
We offer fast NZ-wide shipping, with orders dispatched quickly so you can start using your frame sooner. Delivery is within 1-4 days, longer for rural addresses.
Q: How will my order arrive?
Your shoulder home use system is carefully packed to ensure it arrives in excellent condition and ready to use.
Q: Who is Mobility Plus?
Mobility Plus is a trusted New Zealand provider of transport and daily living aids, helping Kiwis stay independent and comfortable at home for years.
Q: Can I get help choosing the right product?
Yes—our friendly NZ-based team is here to help you choose with everyday use, whether you're buying for yourself or a loved one.