Who is the supplier in New Zealand?
This product is supplied by Cubro Mobility (NZ), a trusted provider of high-quality mobility solutions. Cubro is known for its premium products, designed to meet rigorous safety and durability standards. As a New Zealand-based company, they offer reliable local support, ensuring all products are built for long-term performance. The Mobilis® Folding Walker is part of Cubro’s premium range, delivering exceptional comfort, stability, and ease of use.
What makes this product different from others like it?
The Mobilis® Folding Walker stands out due to its lightweight aluminium frame and compact 150mm wheels, providing excellent manoeuvrability indoors and in shopping centres. Its quick-fold design allows for easy storage and transport, and the "one-touch" handbrake system ensures effortless adjustment and safety. Additionally, it comes with a padded seat and under-seat storage bag for added comfort and convenience.
Is the walker suitable for outdoor use?
While the Mobilis® Folding Walker is primarily designed for indoor use, its sturdy construction and 150mm wheels make it suitable for smooth outdoor surfaces such as pavements and shopping malls. However, it is not intended for rough or uneven terrains.
What is the weight capacity of the walker?
The Mobilis® Folding Walker supports users up to 120kg, ensuring safety and stability for a wide range of individuals.
How do I adjust the handle height?
The walker features height-adjustable handles ranging from 820mm to 930mm. To adjust, simply loosen the adjustment knobs, set the desired height, and tighten the knobs securely.
Does the walker come assembled?
The Mobilis® Folding Walker requires minimal assembly. Upon delivery, you may need to set the handle height to your preference, which can be done without any tools.
What are other customers saying about this walker?
Our customers appreciate the walker's lightweight design and ease of use. One reviewer mentioned, "The Mobilis® Folding Walker has been a game-changer for me. It's sturdy, easy to manoeuvre, and the folding feature makes it convenient to take anywhere." For more customer feedback, please visit our reviews section.
How long does shipping take within New Zealand?
We strive to deliver your order promptly. For North Island addresses, delivery typically takes 2-4 working days. For South Island addresses, it usually takes 4-6 working days. Please note that rural deliveries may require an additional 3 working days.
What is the shipping cost?
Our standard courier shipping fee is $9.95. For rural addresses, the shipping cost is $14.95.
Can I collect my order in person?
Mobility Plus operates as an online-only store based in Tauranga, allowing us to reduce overhead costs and pass the savings on to you. As such, we do not offer in-person collection. However, we provide fast and reliable shipping across New Zealand to ensure your order reaches you promptly.
What is your returns policy?
We offer a 30-Day Hassle-Free Returns policy. If you're not completely satisfied with your purchase, contact us within 30 days of receiving your order, and we'll guide you through the return process. Please ensure the item is in its original condition and packaging.
Does the walker come with a warranty?
Yes, the Mobilis® Folding Walker comes with a 12-month New Zealand-based warranty, covering any manufacturing defects. In the event of a fault, the product must be returned to us at your expense for assessment. We're committed to ensuring your satisfaction and will do our best to resolve any issues promptly and fairly.
Who is Mobility Plus?
Mobility Plus is a family-run, New Zealand-owned online store based in Tauranga. Since 2005, we've specialised in providing high-quality mobility equipment to support independence and improve the quality of life for our customers. Our commitment to quality, local support, and customer satisfaction has made us a trusted name in mobility solutions across New Zealand.
