Check out our FAQ's below...
1. What types of chairs and tables do you offer?
Our collection includes a variety of chairs and tables designed to enhance comfort, support, and accessibility. We offer options such as lift chairs, overbed tables, and adjustable chairs that cater to individuals with mobility challenges or those recovering from surgery.
2. How do I choose the right chair for my needs?
Choosing the right chair depends on your specific needs for support, comfort, and adjustability. Lift chairs are ideal for those needing assistance with standing up and sitting down, while adjustable chairs provide customisable height and positioning for everyday use. For additional guidance, please check each product's details or contact us at **info@mobilityplus.co.nz**.
3. Are your lift chairs easy to operate?
Yes, all our chairs are designed with user-friendly features to ensure easy operation. Lift chairs come with a remote control, allowing you to adjust positions effortlessly, while other chairs feature simple adjustment levers or mechanisms.
4. NZ Wide Delivery & Set Up for Lift Chairs
Experience a seamless setup with our bespoke two-person delivery service. Our qualified technicians will deliver your lift chair, expertly assemble it in your preferred location, and remove all packaging, leaving your space clean and ready to use. Let us take the stress out of setup, ensuring your new lift chair is ready for immediate comfort and convenience.
5. Do your chairs and tables come with a warranty?
Yes, all our chairs and tables come with a 12-month New Zealand-based warranty, covering manufacturing defects for your peace of mind. Warranty details, including coverage and duration, can be found on each product page.
6. How do I maintain and care for my chairs and tables?
Regular cleaning and gentle care help keep your chairs and tables in top condition. Avoid using harsh cleaning agents, and follow any specific care instructions provided with the product. Checking mechanical parts periodically ensures they continue to function smoothly.
7. Are there chairs and tables designed for specific medical needs?
Yes, our chairs and tables are thoughtfully designed to support various medical needs. Lift chairs provide added support for those with limited mobility, while overbed tables offer convenience for individuals who may be resting or recovering in bed.
8. How does freight and delivery work? We offer fast, reliable freight delivery across New Zealand, ensuring your products arrive promptly and securely. Delivery times vary depending on your location, but we strive to deliver all orders as quickly as possible. You will receive tracking information once your order has been dispatched.
9. What is your returns policy? We want you to be completely satisfied with your purchase. We offer 30-Day Hassle-Free Returns on many products. If you need to return an item, please refer to our Returns & Refunds policy for detailed information on eligibility and the process.
10. Where is your shop located? Mobility Plus is an online-only store based in Putaruru, South Waikato, New Zealand. Since transitioning to an e-commerce model in 2022, we're able to serve customers nationwide. With no physical storefront, we keep our prices lower and pass those savings on to you, delivering high-quality mobility equipment directly to your door—making it more affordable and convenient to get what you need.
Have more questions?
If you need further assistance or have additional questions, please feel free to contact us at info@mobilityplus.co.nz—we're here to help!
