What is this step used for?
This step provides extra support when stepping into the bath, sitting on the toilet, or reaching high spaces. It’s also useful in the kitchen, bedroom, or garage.
Is the step height adjustable?
Yes, the height adjusts from 21cm to 26cm, allowing you to set it at the most comfortable level for your needs.
How much weight can the step support?
The maximum user weight is 120kg, ensuring a sturdy and secure platform.
Is the step safe to use on wet floors?
Yes, it features a textured non-slip surface and rubber feet to provide stability and prevent slipping, even in wet areas.
How much does the step weigh?
It weighs just 1kg, making it lightweight and easy to move around.
Can it be used outside the bathroom?
Yes, while designed for bathrooms, it can also be used in kitchens, by high beds, or anywhere you need an extra step.
How does this compare to cheaper alternatives?
Unlike lower-cost options, this step is made with a lightweight yet durable anodised aluminium frame that resists corrosion and provides long-lasting support. The textured non-slip top and strong rubber feet ensure superior grip and stability, making it safer and more reliable. Many cheaper steps use lower-quality plastics that wear out quickly or become unstable over time.
What are other customers saying about this step?
Customers love its sturdy yet lightweight design. One reviewer shared, "Perfect for getting in and out of the bath safely—light but strong!" See more customer reviews on our website.
How long does shipping take within New Zealand?
We dispatch orders daily, with delivery typically taking 2–4 working days. Rural areas may take slightly longer.
What is the shipping cost?
Courier shipping is $14.95 for North Island addresses and $29.95 for South Island delivery.
Can I collect my order?
No, we are an online-only store and do not offer order collection. However, we provide fast and reliable shipping across New Zealand.
What is your returns policy?
We offer a 30-day returns policy on many products. If your step is unused and in its original packaging, you can return it for a refund or exchange. Full details are available on our website.
Who is Mobility Plus?
Mobility Plus is a family-run, New Zealand-owned business dedicated to providing high-quality mobility solutions. We prioritise independence, ease of use, and reliable customer support.
Does this product come with a warranty?
Yes, this bathroom step includes a 12-month NZ-based warranty for peace of mind.