Check out our FAQ's below...
1. What is a cane seat?
A cane seat is a versatile mobility aid that functions both as a walking cane and a portable seat. It provides support while walking and a convenient place to rest when needed, making it ideal for outings, travel, or waiting in lines.
2. What types of cane seats do you offer?
Our cane seat is designed for comfort and convenience, including:
- Deluxe Cane Seat & Walking Stick in One: A lightweight, adjustable cane seat that folds easily and provides a comfortable resting spot.
3. How do I choose the right cane seat for my needs?
When selecting a cane seat, consider factors such as weight capacity, seat height, and portability. Ensure the cane seat supports your weight comfortably and is easy to carry and set up. Our product pages provide detailed specifications to assist you in making an informed choice.
4. Are your cane seats adjustable?
Yes, many of our cane seats feature adjustable heights to accommodate various users. For example, the Deluxe Cane Seat & Walking Stick offers adjustable seat and handle heights for personalized comfort.
5. What is the weight capacity of your cane seats?
Our cane seats are designed to support different weight limits. For instance, the Deluxe Cane Seat & Walking Stick has a maximum user weight capacity of 100kg. Please refer to the specific product page for detailed weight capacity information.
6. Do your cane seats come with a warranty?
Yes, all our cane seats come with a **12-month New Zealand-based warranty**, covering manufacturing defects. Warranty details, including coverage and duration, are provided on each product page.
7. What is your returns policy for cane seats?
We offer a 30-Day Hassle-Free Returns policy on many products. If you need to return an item, please refer to our Returns & Refunds policy for detailed information on eligibility and the process.
8. How does shipping work, and what are the costs and timings?
We provide fast, reliable shipping across New Zealand. Cost of Delivery: We believe in complete transparency. Freight costs are clearly displayed on each product page, based on your location and order size. You’ll also see the total cost at checkout, ensuring there are no surprises. Delivery times vary depending on your location, and you will receive tracking information once your order has been dispatched.
9. Where is your shop located?
Mobility Plus is an online-only store based in Tauranga, New Zealand. Since transitioning to an e-commerce model in 2022, we’re able to serve customers nationwide. With no physical storefront, we keep our prices lower and pass those savings on to you, delivering high-quality mobility equipment directly to your door—making it more affordable and convenient to get what you need.
Have more questions?
If you need further assistance or have additional questions, please feel free to contact us at info@mobilityplus.co.nz—we’re here to help!