Frequently Asked Questions (FAQ) - Car Exit Aid
1. What is the Car Exit Aid used for?
The Car Exit Aid provides extra support and stability when getting in and out of a car. It’s designed to make the process easier and safer, giving you greater independence and confidence.
2. How do I install the Car Exit Aid?
No installation is needed. Simply insert the sturdy steel handle into the U-shaped door striker/latch on your car’s door frame. It’s easy to insert and remove without any tools.
3. Is the Car Exit Aid compatible with all vehicles?
The Car Exit Aid fits most vehicles with a U-shaped door latch. If you’re unsure, check your car door’s latch or contact us at info@mobilityplus.co.nz for personalised advice.
4. What is the weight capacity of the Car Exit Aid?
It can support up to 130kg, providing reliable stability for most users.
5. Can I leave the Car Exit Aid in place while driving?
No, the Car Exit Aid should be removed before driving. It’s designed for temporary use when entering or exiting the vehicle.
6. Can it be used on both the driver and passenger sides?
Yes, it can be used on either side of the vehicle, as long as there’s a compatible door latch.
7. Does the handle have a non-slip grip?
Yes, it features a soft, non-slip grip to ensure a secure and comfortable hold, even in wet conditions.
8. Is the Car Exit Aid heavy or bulky?
Not at all. It’s lightweight, compact, and easy to store in your glove compartment, door pocket, or bag.
9. How durable is the Car Exit Aid?
Made from strong steel with a durable handle grip, the Car Exit Aid is built to last and withstand regular use.
10. What are other customers saying about this Car Exit Aid?
Our customers love how easy and effective the Car Exit Aid is for enhancing car access. Many appreciate its sturdy design and the confidence it provides. You can read verified reviews from happy customers on our website through Judge.me Reviews.
Shipping & Returns FAQs
11. How long does shipping take within New Zealand?
We dispatch orders daily with delivery times of 2–4 business days across New Zealand. Delivery times may vary depending on your location.
12. What is your returns policy?
We offer a 30-day returns policy on many of our products. If you’re not completely satisfied, you can return the item within 30 days of receiving it. For full details, please visit our Returns & Refunds Policy page.
13. What is the shipping cost?
Shipping costs vary depending on the product and delivery location. The shipping fee will be calculated at checkout based on your address. For more details, refer to our Shipping Policy.
14. Can I collect my order?
Mobility Plus is an online-only store based in Tauranga, New Zealand. We do not offer in-person collection, but we provide fast, reliable shipping nationwide.
Need More Help?
If you have any further questions or need personalised advice, feel free to email us at info@mobilityplus.co.nz. Our friendly, family-run NZ team is always here to help you make the right choice.